FAQ

FAQ

We receive a huge number of questions every day and we try to answer them all as quickly and as well as possible. Below are a number of frequently asked questions, if you cannot find an answer to your question, we would of course like to hear from you.

When will my pre-order arrive?
Laatst bijgewerkt op 5 juni 2023

Shipping cost pre-orders
Last updated June 5, 2023

How do TBH Credits work?
Last updated June 5, 2023

Can I use the storage service for free?
Last updated June 5, 2023

How does the TBHstore payment plan work?
Last updated June 5, 2023

How high are the shipping cost?
Last updated June 5, 2023

What is in my storage box?
Last updated June 5, 2023

When do I get free shipping?
Last updated June 5, 2023

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Free Shipping

Free shipping in The Netherlands, Belgium and Germany for stock items when you spend over €140.00 . 

Read the Terms

Why TBHstore?

✅ Fast shipping
✅ Professional packing
✅ Up to 180 days free storage 
✅ Wide range of toys & display
✅ Payment plans available
✅ Questions? Contact us
 

Pay in instalments

You can pay in installments without us charging any costs or interest. This is possible for both pre-orders and in stock items. Read all about our Payment Plan.
 

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