Frequently asked questions
We receive a huge number of questions every day and we try to answer them all as quickly and as well as possible. Below are a number of frequently asked questions, if you do not find an answer to your question, we would of course like to hear from you.
Everything you need to know about pre-orders
Last updated on March 5, 2025
All about the payment plan
Last updated on March 5, 2025
All about TBH Credits
Last updated on March 5, 2025
Free shipping
Last updated on March 5, 2025
What shipping options do we offer
Last updated on March 5, 2025
All about our gift cards
Last updated on March 5, 2025
How do we calculate our prices
Last updated on March 19, 2025
What to do in case of damage or loss
Last updated on March 5, 2025
Sell your toys to TBHstore
Last updated on March 5, 2025
Shipping and Return Policy
Last updated on March 5, 2025
Newsletter
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Why TBHstore?
✅ Fast shipping
✅ Professional packing
✅ Wide range of toys & display
✅ Payment plans available
✅ Questions? Contact us
Pay in instalments
You can pay in installments without us charging any costs or interest. This is possible for both pre-orders and in stock items. Read all about our Payment Plan.
Free Shipping
Free shipping in The Netherlands, Belgium and Germany for stock items when you spend over €140.00 .
Read the Terms
