Complaints

Complaints

It can always happen that something doesn't go quite as planned. We recommend that you first make complaints known to us by emailing info@TBHstore.nl. If this does not lead to a solution, it is possible to register your complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to deposit your complaint via the platform of the European Union.

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Free Shipping

Free shipping in The Netherlands, Belgium and Germany for stock items when you spend over €140.00 . 

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Why TBHstore?

✅ Fast shipping
✅ Professional packing
✅ Up to 180 days free storage 
✅ Wide range of toys & display
✅ Payment plans available
✅ Questions? Contact us
 

Pay in instalments

You can pay in installments without us charging any costs or interest. This is possible for both pre-orders and in stock items. Read all about our Payment Plan.
 

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